When you create an account for your child, we’ll ask for personal information about them, like their name, date of birth, gender, height, and weight. You or your child may choose to share certain additional information with us.
Your child’s Biostrap devices collect data to track their activity during the day. This includes their steps, sleep, active minutes, and more. When their devices sync with our Biostrap application, data on their device is transferred to our servers. Biostrap collects location tracking data for certain activities such as walking, running, cycling, hiking, paddle boarding, and other custom activities covering distances. This feature can be turned off from your child’s device by contacting firstname.lastname@example.org.
When your child accesses his or her account through the Biostrap app, we automatically collect and store information about account connectivity such as IP addresses, browser type, language, operating system, and application and mobile device information (including cookie and application identifiers).
We use the information in the following ways: to provide, personalize, and improve our services, authenticate users’ identities, to track activities and exercise, and to provide customer support. We also use the data we collect for internal purposes such as troubleshooting, protecting against errors, data analysis and testing, to develop new features and services, and to promote the safety and security of Biostrap.
We also use the information we collect to help children connect with other, guardian-approved Biostrap users which are displayed within the search functionality of their account.
Your child’s username, name, activity, and picture are shared with approved connections in the Remote Monitoring feature of their account with other users whom you approve.
Information we collect may be shared outside of Biostrap in limited circumstances. We do not share personal information with companies, organizations, and individuals outside of Biostrap unless one of the following applies:
We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and subject to other appropriate confidentiality and security measures.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give you notice before transferring any personal information to a new entity.
We may disclose information to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.
As a parent, you have control over your child’s account. If at any time you wish to stop further collection or use of your child's information, you can delete your child’s account by either (1) contacting Customer Support, or (2) deleting your child from their account and confirming your intent to delete the account with us.
When your child turns 13 (or any higher minimum age required for the creation of a Biostrap account without parental consent in your country), he or she will be eligible to independently manage his or her account.
If you have questions, suggestions, or concerns about this policy, or about our use of your child’s information, please contact us at email@example.com or at our mailing address below.
Biostrap USA, LLC.260 Mt. Olive Dr.Bradbury CA 91008
Phone: (323) 999-4757
Published: May 16, 2018
Effective: May 24, 2018, unless you agree to this policy sooner, like when you create your child’s account. Then this policy is effective as of the date of your agreement.